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Why are you visiting the South Essex Homes Website?
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South Essex Homes Limited
is the Arms Length Management Organisation of
Southend on Sea Borough Council

Registered in England and Wales
Registered Office:
Cheviot House,
70 Baxter Avenue,
Southend on Sea,
Essex SS2 6HZ

Registration Number:
05453601

VAT Registration No:
864 0939 01

Our values in action

 Customer Focus, Excellence, Efficiency, People, Sustainability

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At South Essex Homes we aim to ensure our values are more than just empty words.

Click on the case studies below to see examples of how our values are making a difference to the services we provide for you:

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Customer Focus

Values in action

Insight magazine plays a vital role in ensuring that South Essex Homes can communicate effectively with our residents.

Values in action

South Essex Homes has attended the Community in Harmony Event in the last two years with excellent results.

Values in action

South Essex Homes Hostel section is committed to making the resident the heart of the service.

Values in action

Our Equality and Diversity Manager ensures that all groups within our community are aware of, and have access to, our services.


Efficiency

Values in action

South Essex Homes Hostel section has undertaken a project, to work in partnership with South East Essex College, to provide training for trainee Social workers.

Values in action

This year TIE IN day proved to be a great success and is an example of how South Essex Homes strives to ensure that value for money is at the forefront of the service it provides.

Values in action

Our Resident Led Projects are delivered efficiently, and aimed at enhancing our communities.

Values in action

South Essex homes has worked in partnership with the Prince's Trust to provide savings within our temporary accommodation.


Excellence

Values in action

The Tenancy Sustainment Course provides residents with the opportunity get back to college and learn new skills.

Values in action

South Essex Homes has now collected 85% of our Residents Profile. Here is an example of how we use the information provided to inform our service.

Values in action

South Essex Homes ensures that our staff represent our community. Our pool of staff translators provide improved service delivery and value for money savings by negating the need for an external translation service. 

Values in action

Our Resident Co-ordinators ensure that our residents play a vital role in the delivery of all our planned maintenance works.

 


People

Values in action

James became homeless after being a victim of homophobic bullying, with the right support he was able to turn his life around.

Values in action

One of the aims within our sheltered housing schemes is to enable independent living for our residents for as long as is possible.

Values in action

Karen has attended the Tenancy Sustainment Course and has received assistance from our Tenancy Sustainement Officer.

Values in action

Ray has excelled upon completing the Tenancy Sustainment Course.

Values in action

Nikki speaks of her positive experience of staying within the Hostel Section.

Values in action

Mohammed benefited from our Outreach Support pilot project.

Values in action

A resident of South Essex Homes gives her views on sheltered housing.

Values in action

Another sheltered housing resident describes her 22 years residing within our Great Mead sheltered housing scheme.

 


 Sustainability

Values in action

South Essex Homes is committed to improving communities and reducing residents fear of crime and anti social behaviour.

Values in action

The Vulnerability Strategy is aimed to assist residents to sustain their tenancy.

Values in action

South Essex Homes works in partnership with the family intervention project to support vulnerable residents and the community.

Values in action

South Essex Homes has carried out a marketing drive to raise awareness of our Sheltered Housing Studio and the excellent opportunity they provide.