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| Why are you visiting the South Essex Homes Website? |
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South Essex Homes Limited is the Arms Length Management Organisation of Southend on Sea Borough Council
Registered in England and Wales
Registered Office: Cheviot House, 70 Baxter Avenue, Southend on Sea, Essex SS2 6HZ
Registration Number: 05453601
VAT Registration No: 864 0939 01
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Customer Focus, Excellence, Efficiency, People, Sustainability
    
At South Essex Homes we aim to ensure our values are more than just empty words.
Click on the case studies below to see examples of how our values are making a difference to the services we provide for you:
   
Customer Focus
Insight magazine plays a vital role in ensuring that South Essex Homes can communicate effectively with our residents.
Values in action
South Essex Homes has attended the Community in Harmony Event in the last two years with excellent results.
South Essex Homes Hostel section is committed to making the resident the heart of the service.
Our Equality and Diversity Manager ensures that all groups within our community are aware of, and have access to, our services.
Efficiency
South Essex Homes Hostel section has undertaken a project, to work in partnership with South East Essex College, to provide training for trainee Social workers.
This year TIE IN day proved to be a great success and is an example of how South Essex Homes strives to ensure that value for money is at the forefront of the service it provides.
Our Resident Led Projects are delivered efficiently, and aimed at enhancing our communities.
South Essex homes has worked in partnership with the Prince's Trust to provide savings within our temporary accommodation.
Excellence
The Tenancy Sustainment Course provides residents with the opportunity get back to college and learn new skills.
South Essex Homes has now collected 85% of our Residents Profile. Here is an example of how we use the information provided to inform our service.
South Essex Homes ensures that our staff represent our community. Our pool of staff translators provide improved service delivery and value for money savings by negating the need for an external translation service.
Our Resident Co-ordinators ensure that our residents play a vital role in the delivery of all our planned maintenance works.
People
James became homeless after being a victim of homophobic bullying, with the right support he was able to turn his life around.
One of the aims within our sheltered housing schemes is to enable independent living for our residents for as long as is possible.
Karen has attended the Tenancy Sustainment Course and has received assistance from our Tenancy Sustainement Officer.
Ray has excelled upon completing the Tenancy Sustainment Course.
Nikki speaks of her positive experience of staying within the Hostel Section.
Mohammed benefited from our Outreach Support pilot project.
A resident of South Essex Homes gives her views on sheltered housing.
Another sheltered housing resident describes her 22 years residing within our Great Mead sheltered housing scheme.
Sustainability
South Essex Homes is committed to improving communities and reducing residents fear of crime and anti social behaviour.
The Vulnerability Strategy is aimed to assist residents to sustain their tenancy.
South Essex Homes works in partnership with the family intervention project to support vulnerable residents and the community.
South Essex Homes has carried out a marketing drive to raise awareness of our Sheltered Housing Studio and the excellent opportunity they provide.
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