This section of our website provides you with information about our customer services, support for our Residents and how to contact us.
The Customer Contact Centre deals with all Housing, rent and repair enquires at the first point of contact. If the Customer Contact Team are unable to resolve your enquiry, your call or case will be transferred to the appropriate Specialist Team to help you.
The Reception at our office at Cheviot House, 70 Baxter Avenue is open Monday-Thursday 8.30-5.00 and Friday 8.30 - 4.45pm for any enquiries and leaflets.
To contact us or for more information about any of our services:
- Write to: South Essex Homes, Cheviot House, 70 Baxter Avenue, Southend, SS2 6HZ
- Customer Services ..... 0800 833 160
- Rent Services ........... 0800 023 4057
- CareLine Services ..... 01702 332062
- Anti-Social Behaviour . 0800 833 163 (24 hour)
- Email: email@example.com