Ways to Get Involved

Focus Groups

South Essex Homes holds 'Focus Groups' with residents, to ensure that residents are involved in the work that we do.

The Focus Group meetings, which are held in different frequencies according to the need, give tenants the opportunity to have a say in service delivery and voice their opinion in an environment which ensures that the right people receive feedback from tenants and can adjust plans accordingly.

At present, Focus Groups exist for the following service areas:

  • Anti-Social Behaviour
  • Communications (an informal meeting to discuss Insight magazine)
  • Disability & Carers
  • Estate Services
  • Income Management
  • Leaseholders
  • Planned Maintenance
  • Repairs, Voids & Servicing
  • Resident Involvement, Audit and Customer Services
  • Sheltered Housing

To access the most recent minutes from each of these Focus Groups, please click here and then click the title again in the next screen to download the file.

If you have an interest in any of these subject areas and would like to find out more, please contact the Community Development Team.