Ways to Get Involved
Resident Scrutiny Forum
The Resident Scrutiny Forum (RSF) formed in December 2012. The group is made up of six residents who were interviewed to ensure candidates were selected who had the right kind of skills to scrutinise South Essex Homes’ performance and services.
On an ongoing basis, the group are looking overall at how happy residents are with their housing service and whether South Essex Homes is meeting its targets.
Residents have completed two reports to date. First they focussed on ‘Avoidable Contact’ – looking at ways the service could be improved to prevent residents needing to chase up progress. They have also recently looked into the Caretaking service and their next report will be on the subject of Grounds Maintenance.
For more information about the RSF, please contact the Community Development Team.