Ways to Pay Your Rent
You can pay your rent weekly (on a Monday), fornightly (on a Monday), or monthly (on the 1st, 15th and 23rd of the Month) by Direct Debit if you have a bank account. You can set up a Direct Debit over the telephone by contacting the Specialist Income Management Team on 0800 023 4057. You will need to have your bank account details ready when you call them.
If you prefer, you can complete a Direct Debit mandate form - by clicking here to download - and return it to: Specialist Income Management Team, South Essex Homes, Civic Centre, Victoria Avenue, Southend-on-Sea, SS2 6FY.
The Income Management Team will arrange payments to be debited from your bank account. Once they have received your instructions they will calculate the payments due and send a letter to you to confirm how much will be claimed and on what dates. All you then need to do is ensure that there are sufficient funds in your account to meet the payment when it is due.