Report a repair

Report a repair

When reporting a repair, please include the following information in your email:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Location of repair
  • Details of repair
  • Availability
  • Routine/ Emergency
  • SEH  tenant  /  Leaseholder / Relative or friend of tenant

To report a repair please contact us on:

Freephone 0800 833 160 or email 

Non-emergency repairs

Non-emergency repairs are things you can reasonably live with for a short time without immediate risk to our safety or health, for example, an internal door repair or plastering.

Keeping your home in a good condition is a shared responsibility between you and South Essex Homes. By working together we can make sure your home is maintained to the highest standard possible.

General repairs to your home are carried out by Morgan Sindall Property Services and gas repairs and boiler servicing are undertaken by Aaron Services Ltd on behalf of South Essex Homes