Compliments, Complaints and Comments

Comments and Compliments

A comment is a suggestion about how South Essex Homes can improve its services.

However, if you feel you want to make a positive comment about an individual, team or service, South Essex Homes will treat this as a compliment.

We welcome all compliments, as these help us to identify where we are performing well and share this good practice with other departments within South Essex Homes.

We will acknowledge receipt of your comments and compliments, and let you know what action we will be taking. We will also pass your comment or compliment to the relevant Group Manager, and publish the best suggestions in our Insight magazine.


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