About Us news

Coronavirus - 'Lockdown 2'

Published: Thursday, 5th November 2020

Repairs service during lockdown period

Cold Callers

Published: Wednesday, 7th October 2020

We have received reports that people claiming to work for Morgan Sindall (South Essex Homes repair contractor) are knocking on residents doors.

We hear your call!

Published: Wednesday, 7th October 2020

We are currently experiencing a high volume of calls during the morning to our call centre.

0800 numbers are back up and running

Published: Wednesday, 30th September 2020

Service restored following issues earlier today

New dedicated Repairs Contact Centre

Published: Monday, 3rd August 2020

New options for callers to our 0800 number

Technical issues with telephone lines

Published: Monday, 3rd August 2020


Issues with Phone Lines & Server - 16.07.20

Published: Thursday, 16th July 2020

There are currently severe delays for people trying to contact South Essex Homes.

Next Board Meeting: 21.07.2020

Published: Thursday, 2nd July 2020

The next South Essex Homes Board meeting is scheduled to take place on Tuesday 21 July 2020 at 3.00pm.

Update from South Essex Community Hub

Published: Friday, 19th June 2020

Update from South Essex Community Hub

Don't suffer in silence during lockdown

Don't suffer in silence during lockdown

Published: Monday, 20th April 2020

These are very challenging times for us all, and while the government's advice is to stay home, for some people, home is not a safe place.

Update about new claims for Universal Credit- Don’t call us – we’ll call you

Published: Wednesday, 15th April 2020

People making new claims for Universal Credit will no longer need to call the Department as part of the process.

What is your experience of claiming benefits during the Coronavirus crisis?

Published: Thursday, 9th April 2020

MPs on the House of Commons Work and Pensions Committee would like to hear about your experiences of claiming (or trying to claim) benefits during the coronavirus crisis.

Breaches of government social distancing guidelines

Published: Wednesday, 8th April 2020

We have been asked by a number of tenants what they should do if their neighbours are flouting the government’s social distancing rules.

Coronavirus - letter to all tenants

Published: Monday, 23rd March 2020

A letter from our Chief Executive, Mike Gatrell, will be posted out to all tenants this week.

Coronavirus (COVID-19) Update 19.03.2020

Published: Thursday, 19th March 2020

Help with rent payments

Coronavirus (COVID-19) Update  18.03.2020

Published: Wednesday, 18th March 2020

We would like to update you regarding the provision of your Housing Service during the current unprecedented times.

Coronavirus (COVID-19)

Published: Monday, 16th March 2020

Message from South Essex Homes

Brave SHOs tell their cancer stories

Published: Monday, 3rd February 2020

Coral, Sarah and Teresa tell the story of their cancer journeys.

Telephone Issue Now Resolved

Published: Sunday, 2nd February 2020

Problems with 0800 numbers now resolved.

South Essex Homes Phone Lines Down

Published: Friday, 31st January 2020

0800 calls to South Essex Homes are not currently connecting.

Christmas Opening Hours

Published: Wednesday, 18th December 2019

Opening times for South Essex Homes.


Published: Wednesday, 4th December 2019

Following earlier problems, the water supply to Grampian is now on and fully working.


Published: Wednesday, 4th December 2019

We are aware there have been some issues with the water supply and the lift service at the Grampian block in Southend.

Annual Report 2018-19

Published: Monday, 21st October 2019

Our annual report for 2018-19 has been published.

Serious Incident at Longbow Flats on 30th September 2019

Published: Tuesday, 1st October 2019

South Essex Homes provided a presence at Longbow working alongside colleagues from South Essex Property Services and Southend Borough Council, being led by command at Essex Police.