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Coronavirus (COVID-19) Update 19.03.2020

Published: Thursday, 19th March 2020

Help with rent payments

If you are struggling to pay your rent due to the effects of the Coronavirus (COVID-19) or for any other reason, please contact your Tenancy Services Officer on 0800 833 160 or the Income Management team on 0800 0234 057 and we will do our best to help you in this unsettling time.

We currently do not foresee major interruptions to the ways in which you can pay your rent, as Direct Debit, Online Payments, Pay Point, Telephone and Text methods should not be disrupted, however, for residents who use “over the counter” methods they may now have to choose an alternative.

Please visit our website, as listed below, that outlines the different options available.